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Employee Assistance Program

Employee Assistance Professionals

OraLee Macklenar, LISW-S, CEAP

OraLee, Manager of the Employee Assistance Program, has over 18 years of experience working  in various healthcare settings.  She has provided training and consultation in corporate, industrial, educational, and healthcare settings.  Her interest in the field of EAP evolved from her work on inpatient psychiatric units and years of work with individuals, couples, and families as an outpatient therapist.  Her interest in helping individuals balance the stress of work and life leads to her specialty in the treatment of the anxiety disorders and depression.  She is certified in cognitive therapy.  OraLee is certified in Critical Incident Management (CISM) and is a member of the Mercy CISM Team.

Becky Benschoter, BA

Becky brings to the Mercy Employee Assistance Program over 20 years of experience in educational, corporate, and healthcare settings. Becky’s areas of expertise are training and education as well as the growth and development of employees and managers. She shares her commitment to Mercy's Mission and Core Values through her involvement in new employee orientation and also demonstrates this commitment in her interactions with external client companies. She is a certified InsideOut Coaching facilitator/presenter and provides coaching utilizing this model. Becky provides consultation and coaching services and facilitates department interventions. She is certified in Critical Incident Stress Management (CISM) and is a member of the CISM Team.

Barbara S. Cruz, LPCC, CEAP 

Barb has over 20 years of experience working with adolescents and families. For the past 10 years she has been in the EAP field providing counseling to adolescents, families, individuals, and couples. Barb has also facilitated trainings on stress management, change, diversity, and domestic violence in the workplace. She is trained and qualified under the 2001 D.O.T. regulations. Barb is certified in Critical Incident Stress Management (CISM) and is a member of the Mercy CISM Team.

Linda K. Lindsey, PCC, LICDC, CEAP

Linda has 20 years of experience working with individuals, couples, and families, with 15 years in the EAP field. She is trained and qualified under the 2001 D.O.T. regulations. She has experience providing human resource training and consultation in corporate, industrial, and healthcare settings. She has advanced training in mediation services. Linda has a leadership role with the Mercy CISM Team and is also a highly skilled facilitator of CISM in industry.



Ancillary Services

Mercy Critical Incident Stress Management Team

The Mercy Critical Incident Stress Management (CISM) Team has facilitated debriefings in Northwest Ohio for accidents, fatalities, unexpected deaths, and injuries in the workplace. These critical incidents involved not only Mercy employees, but also other community members. We have team members available from pastoral care, mental health, nursing, and other ancillary services.

Mercy Occupational Health Services

As a partner with Mercy Occupational Health Services, our EAP has developed a one-stop Drug-Free Safety Program (DFSP). This enables employers to receive accident and random drug screening, Medical Review Officer assessments, treatment evaluations, and treatment recommendations.


Jennifer M. Discher, M. Div, Ph.D

Jennifer offers a holistic approach to well-being through body, mind and spirit.

Mercy Center for Health Promotion Physical Therapy

  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Audiology Testing
  • Senior Health Assessment and Rehabilitation Program
  • Fitness and Wellness Programs (yoga, aquatic exercise, tai chi, power ball and more)
  • Aquatic Therapy
  • Workplace Solutions
  • Massage Therapy

Mercy Sleep Services

Mercy offers a comprehensive program for diagnosing and treating all major sleep disorders in adults and children. Our programs are fully accredited by the American Academy of Sleep Medicine and staffed by board-certified sleep specialists. We utilize state-of-the-art technology and a specialized team of physicians, psychologists, and registered sleep technologists who have devoted their careers to the study of sleep and the treatment of sleep disorders.

Quality, Compassion and Communication Impress Patient
On Feb. 7, Joyce H. spent the day babysitting her grandkids and preparing dinner. That evening, ...
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