Mercy St. Charles Hospital*
Care you can believe in.
Patient Navigator - 419.696.5885
One of the region's most comprehensive cancer treatment centers provides a new dose of comfort and convenience.
Taking on cancer requires strength, courage and resolve in our patients, as well as their families. We believe it takes a team effort to meet cancer had-on. This can be accomplished with a well-defined plan of attack that includes advanced equipment, superior expertise and positive attitude. That's why we, at Mercy St. Charles Hospital, created the Cancer Center, to provide the care you need to help you win!
Our cancer center, located in the east wing of Mercy St. Charles Hospital, combines Medical Oncology and Radiation Oncology. What this means to our patients and their families is:
All cancer-related treatments and services are in one location, with plenty of free parking and easy accessibility for people with disabilities. You have access to the latest in cancer treatments in the warm and caring atmosphere of a community hospital.
Continuity of Care
You will be greeted and treated by the same friendly familiar faces each visit, whether it's for chemotherapy or radiation treatments. Another plus for our patients is the collaboration of our oncology physicians which allows for enhanced quality and provides continuity of care.The area's leading surgical care:
Quality of Care
We have invested in the newest, state-of-the-art linear accelerator, expanding the treatments we can offer. Our professional staff is highly qualified, with nurses certified in medical oncology and registry certified radiation therapists.
The physical surroundings were designed with your comfort in mind. Private consultation rooms are available for you and your family to discuss treatments with your doctor.
At Mercy Cancer Center, our patients are our highest priority. We are committed to providing state-of-the-art cancer services, while easing fears and focusing on the needs of each individual person. As part of our highly specialized oncology team, we offer the services of a patient navigator. With the personal assistance of the Patient Navigator, our cancer team is there with our patients and their families every step of the way. Our specially trained Patient Navigator will streamline the pathway for patients to receive efficient and timely care helping to guide them through the entire treatment process from diagnosis through recovery.
To contact our patient navigator call:
Mercy St. Charles Hospital
Difficult situations, like cancer treatment, can create a good deal of stress for patients and their families. When requested, our pastoral care staff strives to treat the "wholeness" of our patients with a special emphasis on spiritual needs. Our goal is to join with you, support you, and pray for you, always with respect to your beliefs and religious traditions.
Improved, Open Communications
It is our goal to provide an environment that encourages direct communication and responsiveness. To enhance accessability, all of our services are centrally located. This allows our staff and physicians the ability to consult with one another quickly and conveniently regarding your treatment. Whether it's a discussion between the medical oncologist and radiation oncologist, or a therapist and a physician, there is no time lost scheduling meetings or arranging phone calls to discuss treatment options.
A Multi-Disciplinary Approach
Physicians, physicists, dieticians, nurses and therapists are all part of a multi-disciplinary team assembled to monitor your care. During weekly meetings, each team member reviews individual treatment information to make sure your treatment is proceeding according to plan.
Your Initial Visit
Please be aware that there are several things which must be accomplished during your initial visit. They include:
- Handling of all pertinent insurance information and filling out forms.
- Reviewing the list of all medications currently prescribed for you.
- Reviewing all requested medical records and x-rays.
We recommend that whenever possible, patients have another person come with them to their appointments.
If You Require Radiation Therapy
Your physician will call to schedule an initial consultation. After this consultation, a mutually agreed upon time will be reserved for you daily.
If You Require Chemotherapy
Your physician will call to schedule an initial consultation. Your specific treatment day and time might change weekly according to your treatment regimen.
Call With Questions
We encourage you to telephone us with any concerns or questions that you or your family may have about your treatment. Our staff is highly trained and can answer your questions. In the event that we cannot give you an answer right away, we'll refer your question to a physician and he or she will return your call. Please contact us at 419.696.7465.
Other Important Information
Monday through Friday 8 a.m. to 4:30 p.m.
To schedule an appointment, call 419.696.7465. If you need to cancel your appointment, kindly provide us 24 hours notice, as we may have other patients needing attention.
Mammography Services at Mercy Women's Care which is accredited by the American College of Radiology and are FDA approved.
All new or refill prescriptions should be requested during normal work hours, 8 a.m. to 4:30 p.m.. Please have your pharmacy name and telephone number ready when you call. For convenience, you may choose to use the outpatient pharmacy located at St. Charles. Call 419.696.7575 if you have questions.
The Mercy St. Charles Hospital accepts most insurance programs. For specific questions relating to your particular insurance, please contact our Patient Accounts Department at 419.696.7660.
* The Mercy Cancer Center at St. Charles is a department of Mercy St. Vincent Medical Center.